Low-cost carrier has unveiled its first ticket office to provide city check-in service.

From now on, customers of the airline and Swift247, a technology startup providing super express air delivery service, will be able to use city check-in service as well as other outstanding utilities at 60A Truong Son, Ward 2, Tan Binh District in Ho Chi Minh City at any time.

Passengers can buy add-on services and get their boarding passes after completing the check-in procedure. Checked baggage will be received and baggage tags will be issued from 1 November. Being hands-free of bulky luggage and long queues at Tan Son Nhat International Airport, Vietjet’s passengers can enjoy experiencing Menas Mall, HDBank’s digital banking services and other surrounding utilities.

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The new modern ticket office and Vietjet Plaza service complex are equipped with digital screen to inform schedule of all Vietjet’s flights. Thereby, passengers using free city check-in service can be proactive in time before going directly to the airport security checking to enter the boarding area. In addition, Vietjet provides a free shuttle bus to pick up passengers from the ticket office straight to the airport in every 15 minutes.

City check-in is the next modern model applied by the new-age carrier and is expected to be replicated massively in the near future. The new ticket office with city check-in service is expected to help reduce the overload at airport check-in counters, especially at Tan Son Nhat airport, bringing benefits not only for passengers but also for ground service companies, airport security, cargo, shipping units, etc.

Source: Travel Daily

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